Tactical Opportunity Level Report displays opportunity level total coaching assigned reviewed, closing status, and follow-up status.
To view this report, select Reports > Report > Trending/Audit Trail /Tactical Report > Tactical Opportunity Level Report:
The following page will be displayed.
Screen Elements |
Description |
---|---|
Start Date |
To set the date range, firstly, select a start date. |
End Date |
Select the end date. |
Client Name |
Select the name of the client from the dropdown list. |
Program Name |
Select a program from the dropdown list which will display the Program Names as per the selection of the Client Name. |
Opportunity |
Select the required opportunity from the dropdown list. |
Location |
Select the location name from the dropdown list. |
Agent |
Enter the specific name of the Agent |
Supervisor Name |
Enter the specific name of the Supervisor |
Partner |
Select the Partner name from the dropdown list which will display the different Names of the Partners. |
Once the search criteria are set, then, click on the button.
The report for the specified will be displayed as shown below:
To view detailed follow-up information, click on the highlighted, clickable data labeled “Upcoming Follow-Up” or “Follow-Up Past Due Date” in the screen below.
The system will redirect the user to the detailed table of the specific coaching details as shown –
The elements of the Tactical Sub Report are as follows –
Elements | Description |
Program Name | Displays the name of the program. |
Creator Name | Displays the name of the person who created the report. |
Supervisor Name | Displays the name of the supervising individual. |
Agent Name | Displays the name of the agent. |
Tracking ID | Displays the unique identifier for tracking purposes. |
Agent Commitment | Displays the commitment or goals shared by the agent. |
Agent Digital Signature Date | Displays the date the agent’s digital signature was captured. |
Created Date | Displays the date the sub-report was generated. |
Follow up Date | Displays the scheduled follow-up date |
Actual Date | Displays the actual completion date. |
Duration | Displays the total time duration associated with the report or session. |
Opportunity Status | Displays the current status of the opportunity. |
Opportunity Parameter | Displays specific parameters related to the opportunity. |
Form Type | Displays the category or type of form used. |
Feedback | Displays feedback provided on the evaluation or session. |
One can export the report displayed in Excel and CSV formats. To do so, click on the and to download the report in respective formats.
Video