When users log into the system, they will be promptly notified about important categories – Pending Evaluation, Pending Coaching and Open Disputes. These notifications will be intelligently tailored to the access rights of the individual user, ensuring that they only receive relevant and actionable information. This personalized approach guarantees that each user is informed about tasks and responsibilities that are pertinent to their role within the system.
Open Disputes Notification
When Supervisors or QA Supervisors log into their QEval account, a notification pop-up will promptly appear, informing them of the number of Open Disputes that require their attention. This user-friendly feature ensures that these users are promptly aware of any unresolved disputes, allowing them to click on the numeric value displayed in the pop-up to access and address the open disputes directly as highlighted in the screen below:
After clicking the notification pop-up, the user will be seamlessly redirected to the My Disputes page on a new browser tab as shown below:
On this page, all the disputed evaluations will be displayed with their details. The user can review such disputes and assign them back to the operator, for them to close, refer to My Disputes.
Pending Evaluations Notification
When a user has Pending Evaluations, the system will proactively generate a reminder pop-up message upon their login. To view and address the pending evaluations, the user can simply click on the number displayed within the pop-up message, as highlighted in the screen below:
After clicking on the number in the pop-up message, the user will be seamlessly directed to the Manage Evaluation page on a new browser tab as shown below:
On this page, the user will find a comprehensive list of all pending evaluations. Here, the user can easily perform any necessary actions related to these pending evaluations, streamlining the process of managing and resolving them effectively, refer to Evaluation/ATA.
Pending Coaching Notifications
When a user has Pending Coaching, the system will proactively generate a reminder pop-up message upon their login. To view and address the pending coaching, the user can simply click on the number displayed within the pop-up message, as highlighted in the screen below:
After clicking on the number in the pop-up message, the user will be seamlessly directed to the Tactical Coaching page on a new browser tab as shown below:
On this page, the user will find a comprehensive list of all pending coaching. Here, the user can easily perform the necessary actions related to these pending coaching, streamlining the process of managing and resolving them effectively, refer to Coach Tactical Warehouse.
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